Client Name: Account #

Contact Name: 

Phone # Email:

Archive has serviced your company since (year)

Type of Account with Archive (please check)                hard copy               shredding              magnetic

 Has Archive met your expectations of services offered?    Yes          No

Poor                       Average                 Good                       Excellent               Other

Client rates Archive‘s personnel (please check one)

Customer Service:                Poor               Average          Good             Excellent            Other

Drivers:                                 Poor               Average          Good             Excellent            Other

Marketing:                            Poor               Average          Good             Excellent            Other

Vault:                                    Poor               Average          Good             Excellent            Other

                       
Client assessment of any problem resolution (please check one)

Poor               Average          Good             Excellent            Other

Poor               Average          Good             Excellent            Other

Client authorizes Archive to use quotes for sales purposes

Would you allow Archive to use your company name as a reference when needed?              Yes            No

Would you like a call each time your company name will be used?                                           Yes            No

If yes, who should Archive use as a contact name and phone number?    

Contact: Phone #:

 Authorized use of Client’s Company Name:
 
Archive’s Conversations with Potential Clients                                                                          Yes            No

Archive’s Reference Lists (limited, as per on request only & industry specific)                                 Yes            No

Position: Date:

Any suggestions or comments are greatly appreciated. 
We want to improve our level of service in any way we can
continuing to address the needs of our clients for future years.

Thank you for your business.