FAQ
Thanks for digging deeper into our services! We’ve listed some of the most frequently asked questions we’ve received over the years. If you don’t see your question answered here, just let us know and we’ll get you the information you need.
Records Storage
How do I estimate how much storage I need?

What type of boxes should I put my files in?

What’s the best way to pack my boxes?

How should I label my boxes?

Data Protection

How can I make sure my Disaster Recovery plan is supported?

In a disaster and business is inoperable how do I get my backup media?
To facilitate this process, please call us in advance. Provide us with your company name, acct #, your name, working contact phone #, media required and who is coming to pick up.

What if I have a hot site or alternate location in another area?
The critical time is 24-36 hours prior to a storms landfall, due to possible air freight interruptions, booked custom critical delivery services and road and bridge closures. To utilize these services, your company’s disaster recovery plan must be on file with Archive Corporation.

What if I already utilize a 3rd party carrier?
However, we cannot be responsible for shipping delays caused by outside couriers, such as FedEx, DHL, UPS etc. It is important that you maintain contact with your designated courier throughout the shipping process in order to determine your media’s arrival time, priority delivery availability, and tracking of the shipment. Archive Corporation will provide you with tracking information once the media has been picked up from our facility.

How do I contact Archive Corp in the event of a disaster?
Should some of our area landlines not be operative, we will be monitoring the following cellular phone numbers as well as our after hours beeper at the vault facility immediately after the disaster. At any time our main lines are not functioning we monitor these cellular and beeper numbers.
Cellular Phone Numbers:
(813) 240-4774 Bob, Operations Manager
(727) 692-0845 Margie, General Manager
Beeper Number:
(813) 963-9597
Standard after hours procedure is to utilize Archive Corporation’s beeper.
If you have additional questions, please contact us by phone or fill in the form on the page. We look forward to hearing from you!
